Question 1

What is an AI-First Audit, and what does it cost?

Accepted Answer

A 2.5-hour written diagnosis of an existing business's growth and tracking systems, run on secure local AI rather than a third-party cloud model. The output identifies where the business is losing revenue, attribution, or operational time. The audit is free for qualified prospects.

Question 2

What is the minimum engagement after the audit?

Accepted Answer

$5,000 per month, per service line. Multi-service contracts receive significant discounts. Generous scope creep is allowed inside an active retainer, which means clients are not nickel-and-dimed for adjacent work.

Question 3

Why is the agency based in Puerto Rico?

Accepted Answer

San Juan Export Services operates under Puerto Rico's Act 60 export-services framework, which reduces corporate tax to 2% on qualifying digital service exports. The structural advantage translates into lower client rates without compromising United States legal jurisdiction or talent quality. All work remains under US federal law and US banking.

Question 4

Is this a tax shelter?

Accepted Answer

No. San Juan Export Services is an operating agency that builds and runs media, tracking, and growth infrastructure for clients. The Puerto Rico structure is part of how the business is built, not part of what the agency sells.

Question 5

Is San Juan Export Services a large agency?

Accepted Answer

San Juan Export Services is sizable by output, not by headcount. The founding team brings 10 years of experience delivering $270M in revenue growth to 50+ clients and managing $1M+ in monthly digital advertising spend across multiple countries, languages, and cultures. The work is executed by 1-2 employees and a roster of specialized third-party contractors and auditors. The result is significant scale with minimal overhead, which keeps client rates structurally lower than mainland firms.

Question 6

Do you handle implementation, or just strategy?

Accepted Answer

Both. San Juan Export Services builds, runs, and optimizes campaigns and tracking systems. The agency does not deliver a slide deck and walk away. Managed Services, API access, and Whitelabel are the three delivery shapes.

Operations & Logistics Infrastructure